Powered by Chatlivo Custom Insurance Software Development Company | Primocys
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Incubating a culture of innovation & creativity

    OUR PRODUCT

    AI Customer Engagement Platform

    AI-powered live chat and chatbot that turns visitors into loyal customers.

    Capture more leads, automate conversations, and grow your business 24/7.

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    Our Solutions

    Tailored digital products for your business growth

      OUR PRODUCT

      AI Customer Engagement Platform

      AI-powered live chat and chatbot that turns visitors into loyal customers.

      Capture more leads, automate conversations, and grow your business 24/7.

      Try ChatLivo Free
      REVIEWED ON
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      Our Work

      Explore the digital products and success stories we have built.

      DapkeSocial video app with live streaming and PK battles. Lika Real EstateProperty discovery platform for listings and leads. BurpoutSocial fitness challenges that keep people moving. ChatLivoConnected customer communication SaaS workspace. EmoTalesAI storytelling adventures designed for children. EarnifyTrack Income from Multiple Sources with Analytics & Tax Planning.
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      OUR PRODUCT

      AI Customer Engagement Platform

      AI-powered live chat and chatbot that turns visitors into loyal customers.

      Capture more leads, automate conversations, and grow your business 24/7.

      Try ChatLivo Free

      Insurance Software Development for Real Workflows

      Policyholders want answers without chasing paperwork, brokers need a clear view of renewals and claims teams need a reliable process. Primocys is an insurance software development company building custom claims, policy, broker, underwriting and customer app software around your workflow.

      Clutch Top App Development Company Financial Services award
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      Clutch Top App Development Company Legal Cannabis 2026 award
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      Company Legal Cannabis 2026
      Clutch Top App Development Company Real Estate award
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      Company Real Estate
      Clutch Top Development Company India 2022 award
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      Company India 2022
      Clutch Top Flutter Developers 2024 award
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      Clutch Top Flutter Developers 2026 award
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      Clutch Top Software Developers Arts, Entertainment and Music award
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      InsurTech Solutions

      Insurance Software That Fits How You Operate

      Custom insurance software that gives policyholders faster answers and your team one connected view of policies, claims and brokers.

      Simplify Policy Administration

      Manage renewals, endorsements, documents and service requests in one clear workflow your team can track.

      Speed Up Claims Management

      Give customers and adjusters guided intake, evidence upload and live status updates from first notice to approval.

      Connect Brokers & Carriers

      Link brokers, carriers, TPAs and customer apps through role-based access and clear audit trails.

      Engineering Proof

      Built for Complex Insurance Workflows

      Real engineering experience across insurance apps, portals, integrations and connected platforms—from policyholder journeys to backend operations.

      Founded in

      2018

      Years of product engineering across mobile, web, SaaS and backend systems help us build insurance software around real workflows.

      Connected Platform Experience

      We build connected digital products spanning customer experiences, communication, workflows and operational platforms—not isolated screens.

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      ChatLivo

      Business Communication Platform

      ChatLivo UI design
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      EmoTales

      AI Stories & Learning Companion

      EmoTales app mockups

      Full-Stack Insurance Delivery

      One team across mobile, web, backend, APIs, integrations, cloud and deployment—keeping insurance workflows connected from policyholder to operations.

      Customer Apps
      Broker Portals
      Backend
      APIs
      Claims Systems
      Integrations
      Cloud
      DevOps

      Project-Based Insurance Delivery

      Every project moves from workflow discovery and architecture to development, integration, testing and deployment with clear scope and practical milestones.

      Trusted Software Development Partner

      1,200+ products delivered for 650+ clients across 30+ countries, backed by 8+ years of building scalable mobile, web and SaaS software that teams rely on.

      ecofon communication - Primocys Emoji Tale - Primocys Only Singles - Primocys Orbis Elite - Primocys ZIBA Driver - Primocys MatchMums - Primocys apek electronic restoration - Primocys BURPOUT - Primocys WasaaChat - Primocys Prendi iL - Primocys Chat App - Primocys Batpay - Primocys Earnify - Primocys NuvoGram - Primocys PROHUNTER - Primocys Lika Real Estate - Primocys ZIO Gram - Primocys
      1200+
      Products Delivered — Mobile, web, SaaS and software products
      650+
      Clients Served — Across multiple industries and markets
      30+
      Countries — Global project delivery
      8+
      Years Building Enterprise-Grade Systems
      30+
      Core Team Members — Product, design and software engineering expertise
      From Policies to Claims

      Our Core Insurance Software Development Services

      Build a focused claims tool, modernize a broker portal or launch a connected insurance platform with the modules your business actually needs.

      01

      Policy Administration Software

      Manage policy lifecycles, endorsements and renewals in one system, with consistent records and fewer manual handoffs.

      • Policy Lifecycle Management
      • Endorsements & Renewals
      • Document & Record Management
      • Policy Document Automation
      Enterprise software development →

      02

      Claims Management Software

      Move claims from first notice of loss to approval with organized evidence, clear assignments and live status updates.

      • First Notice of Loss (FNOL)
      • Claim Assignment & Review
      • Evidence & Document Collection
      • Claims Reporting & KPIs

      03

      Insurance Broker & Agent Portals

      Give brokers and agents one place for quotes, submissions, renewals and commission visibility, without email back-and-forth.

      • Quote & Submission Management
      • Client Records & Communication
      • Renewal Pipelines
      • Commission Visibility
      Custom CRM development →

      04

      Digital Insurance Customer Portals

      Let policyholders view coverage, file claims, upload documents and pay premiums online, without chasing paperwork.

      • Policy & Coverage Views
      • Claim Submission & Tracking
      • Secure Document Upload
      • Online Premium Payments

      05

      Underwriting Workflow Software

      Route submissions and risk data to the right reviewers, with decision notes and human approval at every critical step.

      • Underwriting Rules & Referrals
      • Risk Questionnaires
      • Review Queues & Decision Notes
      • Human Approval Checkpoints
      Workflow automation development →

      06

      Quote & Comparison Platforms

      Create guided quote and comparison journeys powered by authorized rating engines or carrier integrations.

      • Guided Quote Journeys
      • Plan Comparison Workflows
      • Rating Engine Integration
      • Lead Capture & Follow-Up

      07

      InsurTech Mobile App Development

      Build iOS and Android apps for customers, brokers and field assessors, connected to secure backend workflows.

      • iOS & Android Development
      • Customer & Broker Apps
      • Field-Assessor Apps
      • Push Notifications & Reminders
      Mobile app development →

      08

      Insurance Integrations & APIs

      Connect policy, claims, billing, payment and CRM systems through authorized APIs, with clear data ownership.

      • Policy & Claims System APIs
      • Billing & Payment Integration
      • CRM & E-Signature Tools
      • Audit-Ready Data Sync

      09

      AI-Assisted Insurance Workflows

      Add document extraction, claims triage and support assistants, with human review at every key decision.

      • Document Data Extraction
      • Claims Triage Assistance
      • Customer Support Assistants
      • Human Review Checkpoints
      AI development services →
      Related Case Studies

      Connected Platforms Built for Real Workflows

      Related Primocys products built on role-based portals, customer communication and high-volume search, core foundations for insurance software.

      Healthcare · EMR & Telemedicine Software

      KoolMD

      The Challenge

      Clinics were managing patient records, doctor profiles, bookings and staff tasks across separate tools, which made it hard to keep clinical and operational details connected.

      The Solution

      Primocys built KoolMD as a unified EMR and telemedicine platform covering patient and provider management, scheduling, records, e-prescribing, diagnostics, referrals, billing, video visits and secure messaging.

      The Impact

      • Patient, provider and staff workflows linked end to end.
      • Video visits tied directly to scheduled appointments.
      • Role-based workspaces for patients, providers and staff.
      • Records, referrals and messaging in a single platform.
      View EMR Case Study arrow
      KoolMD EMR and telemedicine platform dashboard
      B2B SaaS · Customer Messaging · Web Platform

      ChatLivo

      The Challenge

      Companies needed one place to manage customer conversations across live chat, AI replies, help-center content and multiple messaging channels, instead of switching between tools.

      The Solution

      Primocys built ChatLivo as a unified customer communication platform with shared inboxes, live chat, AI-powered replies, knowledge-base workflows and responsive web and mobile interfaces.

      The Impact

      • One view of customer conversations across channels.
      • Shared inbox that keeps team conversations organized.
      • AI-assisted replies backed by knowledge-base content.
      • SaaS foundation ready to grow with support teams.
      Explore ChatLivo arrow
      ChatLivo customer communication platform UI design
      Real Estate · Mobile App · Property Listings

      Lika

      The Challenge

      Lika needed search and browsing to stay fast across a very large property catalog, since growing listing volume and image-heavy content could slow down how quickly users find homes on mobile.

      The Solution

      Primocys built a speed-first real estate app with optimized image delivery, fast search and filters, and a lean mobile interface capable of handling a catalog of 100K+ properties.

      The Impact

      • Supports 100K+ property listings.
      • Scores 96+ on Mobile PageSpeed.
      • Listings built to open in under 3 seconds.
      • Smoother path from search to enquiry.
      View Case Study arrow
      Lika real estate app UI
      WHO WE BUILD FOR

      Insurance Software for Every Business Model

      A broker, carrier and TPA may handle the same policy but need very different tools, workflows and permissions.

      Insurance Carriers

      Policy servicing, claims operations and customer engagement software that scales with your product lines.

      Brokers & Agencies

      Quote pipelines, client records, renewal reminders and producer portals, built for growing agencies.

      MGAs & InsurTech Startups

      Launch product workflows, partner portals and digital distribution faster, with room to scale.

      Third-Party Administrators

      Case intake, assignments, document handling and service tracking, with separate access for each client.

      Claims Service Providers

      Inspection workflows, evidence capture and live status updates, with reporting for every claim.

      Embedded Insurance Platforms

      Add insurance journeys inside other digital products, using approved partners and APIs.

      Systems & Integration

      Integrate Insurance Systems Without Guessing

      Insurance platforms rarely operate in isolation. We evaluate authorized interfaces, source-of-truth rules and error handling before building integrations.

      Policy & Claims Systems

      Connect supported policy administration and claims platforms through available APIs or approved data exchange.

      Carrier & Rating Services

      Integrate quotes or product data only where carriers or partners grant the required access.

      Payments & Billing

      Support premiums, invoices, payment status, refunds and reconciliation with approved payment providers.

      Identity & Access

      Use role-based permissions and appropriate identity providers for policyholders, brokers and internal teams.

      Documents & Signatures

      Connect document storage, e-signature and communication tools where your workflow requires them.

      CRM & Reporting

      Synchronize customer, case and activity information with clear ownership and audit events.

      Integration Boundary

      Carrier, rating engine, policy administration and third-party claims integrations depend on vendor APIs, commercial agreements and permissions. We confirm availability before committing to specific functionality.

      SECURITY & COMPLIANCE

      Insurance Data Deserves Careful Engineering

      Policyholder data and claims evidence are sensitive. We design for data protection and accountability, while your compliance team sets market obligations.

      • Least-Privilege Access: separate policyholder, broker, reviewer, adjuster and administrator permissions.
      • Audit Trails: capture meaningful changes, decisions and workflow events for review and troubleshooting.
      • Data Handling: plan encryption, secure storage, retention, deletion and access policies around project requirements.
      • Human Review: keep appropriate approval and escalation paths for claims, underwriting and AI-assisted decisions.
      • Integration Resilience: handle API errors, retries, duplicate events and uncertain transaction outcomes.
      • Deployment & Testing: validate user journeys, security controls, exception handling and integration behavior before launch.
      Client Testimonials

      What Our Clients Say
      About Us

      Our Client
      Reviews

      Adegbuyi Oduguwa Gregor Skerl Revanth K Dorian Çoçka

      Customer experiences that speak for themselves

      Adegbuyi Oduguwa
      Adegbuyi Oduguwa
      CEO & Founder

      Our B2B and B2C platform helps Nigerian manufacturers sell at wholesale prices and suppliers offer competitive retail pricing, with a strong focus on Made in Africa products and easy local and international distribution. The app has received excellent user reviews for its design and unique features. Communication with the Primocys team was smooth in an agile setup, even beyond office hours when needed. Their mobile app development expertise is excellent—highly professional and reliable.

      Gregor Skerl
      Gregor Skerl
      Executive

      We hired Primocys to develop a highly complex and specialized mobile application, and they delivered outstanding results. The app includes advanced features such as timeline mixers, classifieds, payments, advertisements, GPS functionality, and more. Their technical skills, timely delivery, availability, and the personal attention Arpan Sagar brings to each project truly stand out. The team stays focused and committed from start to finish—an excellent experience overall.

      Revanth K
      Revanth K
      Founder PROHUNTER
      ”

      The dating app was delivered successfully and approved by both Apple App Store and Google Play. Our users are highly impressed with the design, UI, and overall functionality. The project was well planned with clear milestones, and all modules were delivered on time. The team is talented, patient, and flexible, accommodating multiple scope revisions as requirements evolved. Their 24/7 development and support availability made the entire process smooth and reliable.

      Dorian Çoçka
      Dorian Çoçka
      DRH Code

      Great team with excellent communication and a strong commitment to on-time delivery. They developed a fully customized mobile app for both Android and iOS, perfectly matching our requirements. The entire process was smooth and professional, with clear updates at every stage. They are reliable, skilled, and very easy to work with. We’re continuing our partnership on more projects, and choosing them has been one of the best business decisions I’ve made.

      REVIEWED ON
      30+ REVIEWS
      100% JOB SUCCESS
      REVIEWED ON
      16 REVIEWS
      INSURANCE TECHNOLOGY STACK

      Insurance Tech Stack for Connected Platforms

      Primocys uses proven web, mobile and backend technologies to build insurance portals, claims systems, API integrations and scalable InsurTech software.

      Customer & Staff Experience

      • React.js
      • Next.js
      • Flutter
      • Swift & Kotlin
      • Web, Mobile & Admin Portals

      Backend & APIs

      • Python
      • Node.js
      • FastAPI
      • NestJS
      • REST & GraphQL APIs

      Insurance Integrations

      • Policy & Claims System APIs
      • Carrier & Rating APIs
      • Payment Gateways
      • E-Signature & Documents
      • CRM & ERP Systems

      Data & Infrastructure

      • PostgreSQL
      • Cloud Infrastructure
      • Authentication & RBAC
      • Audit Trails & Logging
      • Encryption & Secure Storage

      AI & Automation

      • LLM Applications
      • Document Data Extraction
      • Claims Triage Assistance
      • Customer Support Assistants
      • Workflow Automation
      DEVELOPMENT APPROACH

      Our Insurance Software Development Process

      We work from your insurance process outward, with permissions, integrations, security and testing planned in from day one.

      01
      Discovery
      Map policies, users, business rules and existing systems.
      02
      Scope
      Define a practical first release, priority modules and integration feasibility.
      03
      UX & Architecture
      Define journeys, roles, data and integration boundaries.
      04
      Development
      Build portals, mobile apps, APIs and admin tools.
      05
      Integration
      Connect carrier, payment and claims systems after verifying API access and permissions.
      06
      Security
      Set up role-based access, audit trails and data protection around your requirements.
      07
      Validation
      Test security, approvals, exceptions and integrations before launch.
      08
      Launch & Support
      Deploy, monitor real usage and keep improving the platform as needs change.
      WHY PRIMOCYS

      Your Insurance Software Development Partner

      A useful insurance product brings customer journeys and internal operations together without making either side harder to use.

      01

      Custom Workflows

      Build around your policy, claims, brokerage or underwriting process, not a generic template.

      02

      Web, Mobile & Backend

      Customer apps, broker portals, admin dashboards and backend services built by one team, so nothing is stitched together later.

      03

      Practical Integration Planning

      Review carrier and vendor API access before promising any data exchange.

      04

      MVP & Modernization

      Start with a manageable first release, or extend an existing platform step by step without a full rebuild.

      05

      Operational Transparency

      Design clear statuses, notifications, audit logs and exception views so teams always know what happened.

      06

      Long-Term Support

      Plan for monitoring, security updates, vendor API changes and new features as your platform grows.

      Cost & Scope Drivers

      Insurance Software Development Cost Factors

      Insurance software cost depends on modules, user roles, integrations, security needs and data migration. We scope these first for a clear estimate.

      Product Scope & Modules

      Policy administration, claims, broker portals, underwriting and customer apps each add design and development effort.

      Users & Roles

      Policyholders, brokers, adjusters, underwriters and admins need separate views and permissions, which shapes UX and backend design.

      Products & Business Rules

      Lines of business, product rules, endorsements and approval paths differ widely and drive workflow design effort.

      Integrations & Legacy Systems

      Policy and claims systems, rating engines, payment gateways and CRM tools depend on API access and are often major cost drivers.

      Security, Audit & Approvals

      Role-based access, audit trails, retention rules and approval paths need careful design and testing before release.

      Platforms, Data & Support

      iOS, Android and web delivery, data migration, document handling, reporting, optional AI and support all affect timeline and budget.

      Our Expert Solutions

      Insurance Software Solutions We Build

      We build custom insurance software for carriers, brokers, MGAs and TPAs, from policy and claims systems to portals, automation and analytics.

      Policy Administration Software
      Claims Management Software
      Insurance Broker & Agent Portal
      Insurance Customer Portal
      Underwriting Workflow Software
      Insurance CRM & Sales Automation
      Insurance Document Automation
      Insurance Analytics & Reporting
      InsurTech Mobile App Development

      Not sure which module to start with? Get a Free Quote

      Insurance Software – FAQ

      Insurance Software Development FAQs

      Find answers about insurance software development, claims, broker portals, policyholder apps, integrations, AI, security, cost and timelines.

      What is insurance software development?
      It is the design and development of digital systems for insurance workflows, including policies, claims, underwriting, brokers, customer portals and reporting. Primocys builds these as custom platforms around your products, roles and existing systems.

      Can Primocys build insurance claims management software?
      Yes. A project can include claim intake, supporting documents, assignments, review stages, communication and dashboards based on your business process. Share your current claims workflow and we will scope a practical first release.

      Do you develop insurance broker portals?
      Yes. Broker and agent portals can include client records, quotes, submissions, renewal tracking and role-based workflows, and can connect with custom CRM development where you need a deeper sales pipeline.

      Can you create a policyholder mobile app?
      Yes. We can develop mobile experiences for policy details, documents, claims, payments and support alongside the required backend services. See our mobile app development services.

      Can you integrate existing policy administration or carrier systems?
      Integration depends on the existing platform, available APIs, permissions, vendor agreements and data mapping. We assess these during discovery, so you know what is feasible before development starts.

      Do you build insurance quote comparison websites?
      Yes, when pricing and product data are available through approved sources. We do not assume unrestricted access to carrier rating systems, and we confirm access before scoping.

      Can you build underwriting software?
      We can build submission intake, review queues, decision-support interfaces and approval workflows. Automated underwriting rules and regulated decisions require client-defined policies and compliance review.

      Can AI help process insurance documents?
      AI can assist with extraction, classification and drafting, but results should be validated, sensitive data protected and consequential decisions kept under appropriate human oversight. Explore our AI development services.

      How do you handle insurance data security?
      We plan access controls, encryption, logging, data retention and deployment requirements around the client’s jurisdiction, risk model and applicable obligations. Your compliance team defines those obligations, and we engineer to them.

      How much does insurance software development cost?
      Cost depends on workflows, roles, integrations, data migration, security, reporting, mobile apps and regulatory requirements. Start with our app cost calculator for a first estimate, or contact us for a scoped proposal.

      How long does an InsurTech project take?
      Timelines vary with approved scope, integration access, review cycles, testing and deployment requirements. We estimate after discovery, so you get a realistic plan rather than a guess. Talk to our team to start.

      Do you provide post-launch maintenance?
      Yes. Maintenance can include fixes, security updates, integration changes, monitoring and planned enhancements through our mobile app maintenance services.

      Build Connected
      Insurance Software

      Connect policy, claims, underwriting and broker workflows into one secure insurance platform built around how your team really works.

      Get Your Free Quote
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